If your account was created and migrated from e-Games, your account has an account pin. If your account was created in Level Up! Play, there is no account pin.
How to Retrieve Forgotten Account Pin
- File a ticket in iBox: http://www.playpark.com/ph/page/iBox (to avoid errors, please use Gmail)
- Select: Game Related > Cabal > CabalPH > Accounts Login Related
- Error Message: Account Pin Recovery
- Fill out the details needed
- Click SUBMIT (If you only see white screen after clicking Submit button, just scroll up to see the confirmation message)
- Support Team will contact you through the email address you indicated on your ticket.