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Playpark Account Registration Process

Here’s a step-by-step guide through the Playpark Account Registration process using Email Address and Mobile Number.

 

Go to this website to register for a Playpark account:

https://register.playpark.net/register/registSelect.aspx?game=PP

 

 

Click “Using your Email Address” to register via e-mail.

 

Fill out all the required fields and make sure to use a valid e-mail address.

Don’t forget to check the “I’m not a robot” checkbox for captcha verification. Click “Next” to continue.

 

After you complete the registration, there will be a notification sent to your registered e-mail address

that you need to check to verify your newly registered account.

To verify your account, check your e-mail and look for the verification mail from Playpark.net and click it.

 

Click the “Verify Email Now” to complete your registration.

After you verify your account, you can now login to any Playpark Games and have the other exclusive privileges.

Happy Gaming!

Don’t forget to update your account details for security and to avoid any issue. Just login your account to this link: https://secure2.playpark.com/MemberPlaypark/login.aspx

 

Go to this website to register for a Playpark account:

https://register.playpark.net/register/registSelect.aspx?game=PP

 

 

Click “Using your Mobile Number” to register via mobile phone number.

 

Enter your mobile number and Desired password and Click the “Next” button

 

Enter the OTP code that you will receive in your mobile device to confirm your registration.

Once you entered your OTP, you will received this message to complete your registration.

OTP will expire in 5 minutes. You can request again for the OTP after 5 minutes but only 3 OTPs are allowed in 2 hours. You need to wait for your 4th OTP after 1 hour.

 

Click “Log in to PlayID” to update your Personal Details. After you update your Personal Details, you can now login to any Playpark Games and have the other exclusive privileges. Happy Gaming!

Ticket Guide for ID has been Blocked

If you cannot open your account and is showing an ‘ID has been blocked” error message, please follow instructions below.

 

How to Retrieve Blocked Account

  1. Check if your account is ‘part of the bail out system‘ by logging in bail out page: https://cabalbailout.playpark.ph
  2. If Yes = Load up P1,000 Credits and bail out your account
  3. If No = File a ticket in iBox: https://member.playpark.net/ibox2/ib_GenericPage.aspx (to avoid errors, please use Gmail)
    • Select: Game Related > Cabal > CabalPH > Accounts Login Related
    • Error Message: ID has been blocked, but not part of the bailout program
    • Fill out the details needed
    • Click SUBMIT (If you only see white screen after clicking Submit button, just scroll up to see the confirmation message)
    • Support Team will contact you through the email address you indicated on your ticket

Ticket Guide for Account Pin Recovery

If your account was created and migrated from e-Games, your account has an account pin. If your account was created in Level Up! Play, there is no account pin.

 

How to Retrieve Forgotten Account Pin

  1. File a ticket in iBox: http://www.playpark.com/ph/page/iBox (to avoid errors, please use Gmail)
  2. Select: Game Related > Cabal > CabalPH > Accounts Login Related
  3. Error Message: Account Pin Recovery
  4. Fill out the details needed
  5. Click SUBMIT (If you only see white screen after clicking Submit button, just scroll up to see the confirmation message)
  6. Support Team will contact you through the email address you indicated on your ticket.

Ticket Guide for Subpassword Issues

Forgotten Sub-Password

If you forgot your sub-password or would you like to change your sub-password:

  • Go to the character selection screen.
  • Click the ‘lock’ icon on the upper right corner of the character list.

  • Sub-Password dialog box will appear.
  • Click ‘Change Sub-Password’ button to change your sub-password.

Account Blocked Due to Sub-Password Failure

  • File a ticket in iBox: http://www.playpark.com/ph/page/iBox (to avoid issues, kindly use Gmail)
  • Select: Game Related > Cabal > CabalPH > Accounts Login Related
  • Error Message: Subpass Reset
  • Fill out the details needed
  • Click SUBMIT (If you only see white screen after clicking Submit button, just scroll up to see the confirmation message)
  • Support Team will contact you through the email address you indicated on your ticket.

[Where to] Buy Playpark or Level Up Load/E-Pins

Looking for retailers where you can buy Level Up! Load and E-Pins? Check out the list of stores below 🙂

  • Level Up! Load: Prepaid cards
  • Level Up! E-Pins: Electronic load

LEVEL UP! LOAD RETAILERS:


HOW TO BUY LEVEL UP! LOAD IN 7-Eleven CLIQQ MACHINE
  1. Inside the 7-Eleven store, go to the Cliqq machine
  2. On the screen, tap the E-Pins > Level Up > Amount (you will purchase)
  3. Type your cellphone number where the system will text the card serial number and card pin
  4. Tap OK to print the bar code (proof of purchase)
  5. Being the printed bar code to the 7-Eleven cashier and pay the amount
  6. Wait for the text coming from ECPay
HOW TO BUY LEVEL UP! LOAD IN CEBUANA LHUILLIER
  1. Get a form to fill up
  2. Write ‘LEVEL UP! GAMES LOAD’ in the form and the amount of load
  3. Bring the form to the teller and pay
  4. Wait until the teller processes and prints the card number and card pin
HOW TO BUY LEVEL UP! LOAD IN GAMEX WEBSITE
  1. You can convert your Smart/Sun load to Level Up! Load
  2. Go to: Gamex website
  3. In drop-down menu, select the amount of load that you will purchase
    • 20 credits = P22
    • 50 credits = P55
    • 75 credits = P83
    • 100 credits = P110
    • 300 credits = P330
    • 350 credits = P385
    • 500 credits = P550
    • 1000 credits = P1100
    • 2000 credits = P2200
  4. Click BUY
  5. Type your Smart/Sun mobile number and click PROCEED
  6. You will receive a verification code on your phone
  7. Type the verification code on the system and the confirmation message will appear
  8. Press the Click to View Purchased Pin to see the card number and card pin
HOW TO BUY LEVEL UP! LOAD IN GAMER WEBSITE
  1. You can convert your Globe load to Level Up! Load
  2. Go to Gamer website
  3. In the available items menu, select the amount of load > click Add to Cart
    • 20 credits = P22
    • 50 credits = P55
    • 75 credits = P83
    • 100 credits = P110
    • 300 credits = P330
    • 350 credits = P385
    • 500 credits = P550
    • 1000 credits = P1100
    • 2000 credits = P2200
  4. Click Proceed to Check out

 

[How to] Add Cabal Files in the Exclusion List of Antivirus

Depending on your antivirus settings, it may repeatedly scan and block the game guard and game files every time you open the game, which will often result to files getting corrupted or files not being patched properly. Adding it to exemption list will exclude the files from being scanned.

Adding the Cabal Online files/folder in the exclusion list of your computer’s antivirus can help prevent and fix the following errors:

  • Game Guard Errors
    • Error has been detected by the hacking protection system
    • Game Guard doesn’t patch
  • Launcher Errors
    • Cabal doesn’t open after clicking the START button
    • Corrupted files

 

How to Add Exclusion List in Avast antivirus

  1. Open Avast program
  2. Go to “Settings” > then “General” category
  3. Scroll down and click “Exclusion
  4. In the “File paths” tab, click “browse” and select the Cabal Online PH folder
  5. Click OK to confirm
  6. Restart your PC and launch the game again

How to Add Exclusion List in ESET antivirus

  1. Open ESET program
  2. Press the F5 key to display the Advanced Setup window.
  3. From the Advanced Setup > click Antivirus and antispyware > Exclusions
  4. Click the “Add…” button
  5. Browse the Cabal Online PH folder, select the folder, then click OK
  6. Close the ESET and restart your PC.
  7. Launch the game

How to Add Exception List in AVG antivirus

  1. Open the AVG program
  2. Go to Options Menu > select Advanced settings
  3. In the left pane > select Exceptions
  4. In the right pane > click Add exception
  5. In drop-down menu of exception type, select Folder
  6. Browse the Cabal Online PH file/folder
  7. Click OK to confirm, then click OK again to save
  8. Restart your PC and launch the game again